You said we did

A selection of comments taken from a recent Community Friends and Family Survey
 
  • Very informative and useful. Friendly staff : )
  • Excellent care service. Good in explaining what you don't understand concerning your health problem. Care and understanding you better I acknowledge their service as very excellent.
  • (The nurse) was polite, treated me with dignity and respect. Explained to me in simple words my condition. Thank you.
  • Very helpful to talk to someone, about problem I have had for years. Some helpful solution given also.
  • The service today was excellent, and I learned a lot about what I have been doing wrong for years! Thank you.
  • Very approachable and helpful staff.
  • Professional, Knowledgeable, friendly and efficient
  • This service is very good because a lot of people don't like to talk about their problems, and the nurse is very good at listening and helping people.
  • Excellent personal help and through listening to all my needs and requests. Discussion in depth about what is available to help me. 
  • The support provided will enable to live a fulfilled life. 
  • Had a few problems but (the nurse) has sorted everything out for us in no time. Thank you. 
  • I am very happy with the service. Thank you.
  • Kind staff Everything clear Treated with curtsey Thoroughly examined.
  • It was very, very helpful with explanation of how the Bladder works and why there are problems.
  • Advisor helpful and informative explains in detail what she is doing and gives excellent aftercare support and advice.
  • Informative. Prompt service. Listened well.
  • Nurse, treated me very kindly and very polite. Always good service today again she was very good. Thanks for the service
  • From the staff I was treated with courtesy and respect by the counter staff.  The Bladder and Bowel nurse is to be recommend. She is very professional and knowledgeable. She listened to my concerns and answered all my questions, gave explanations and reasons for the treatment I was getting. She left me with a feeling of confidence in her and the system. It was a much more pleasing experience than I was expecting.
  • I am grateful for the treatment I got it help me. Thank you so much.
  • Very happy as I was treated very, very kindly and respectively. Very good listener and have patience. 
  • This is a good review to help people like myself who have trouble with their Bladder. Only wish more could be helped. This young lady was very informative and caring.
  • Discreet, Friendly, professional efficient care/ service. Thank you!
  • Felt comfortable and listened to.
  • (The nurse) was extremely patient and helpful despite us being very late and my mother being very confused.
  • It gives me the ideas how I can get better and stay normal life.
Working on it!