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Engagement and Listening

At Whittington Health our vision is to help local people live longer healthier lives. We know that people across the communities we serve are experts in what matters to them and what works for them. We want to engage with everyone who is affected by the care we provide to ensure our services continue to improve in ways that help deliver our vision.

Our local community named our new engagement and listening group Whittington Voices.

  • Whittington Voices engages people of all ages, all groups, and all communities.

  • Whittington Voices decides on which Trust activities and communications should be improved through its expertise and experience .

  • Whittington Voices has members who can each decide which projects they want to work on.

  • Whittington Voices contributes in-person and online, depending on the project.

Whittington Voices

As a Whittington Voice Member, you will be an integral part of our commitment to ensuring that patients and service users have a voice in shaping the services and care they receive. This voluntary position offers an opportunity to make a meaningful difference in the lives of local people and contribute to the improvement of the healthcare you, and others, receive from us now and in the long-term.
You will:
  • have a passion for helping people live longer and healthier lives and improving the services, care and treatment they and others receive at Whittington Health NHS Trust.
  • take part in engagement initiatives, such as focus groups, surveys, discussions and more, both in person and virtually.
  • provide feedback to offer honest and constructive insights about their experiences with Whittington Health services and offer suggestions or recommendations for how our services could be improved.

Who can get involved?
 Whittington Voices is open to everyone in our community. This includes you if:
• you currently use Whittington Health services
• you used our services in the past
• you are caring for someone who uses our services
• you are a local resident.

Who will support me?
Your Engagement and Communications Manager will ensure you are informed of all appropriate opportunities and will support you to access them. You may also be supported by your Patient Engagement Champion, a staff member based in the service you are using.

Role description

Join Whittington Voices

Join Whittington Voices now

Once you have joined Whittington Voices you will receive our upcoming engagement opportunities and be informed of the engagement activity and outcomes happening across the trust via email.

Contact

If you have any questions or ideas about topics you would like to see discussed by Whittington Voices, please contact: Sacha Jarrett, Engagement and Communications Manager, communications.whitthealth@nhs.net.

Resources and documents

Last updated25 Feb 2025
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