Interpreting Services

Our interpreting service is available for patients who:

We provide telephonic and face-to-face interpreters on request where the need meets the relevant criteria. Interpreters are committed to a code of practice which includes maintaining the confidentiality of the patient.

The idea of interpreting is to have an interpreter communicate between the patient and their healthcare professional. For occasions where a face-to-face interpreter is not available, all outpatient clinics, the emergency department, wards and community services have telephone handsets and a unique access code to contact a telephone interpreter. Telephone interpreters are most useful for those appointments which are expected to be short, or where there may be delays.

All bookings are arranged through the interpreting service office. Consideration should be given to the notice period required when requesting an interpreter.

For British Sign Language (BSL) interpreters we need a minimum of three weeks notice.

If you require an interpreter please ask your healthcare professional at your next appointment or call 020 7288 3226/5114/5191.

If you have any concerns or wish to discuss your booking request please contact us on 020 7288 3226/5114/ 5191.