Access to Health Records

Main Address

Hours

  • 8.45am-5pm
We need to collect sensitive and personal information about you and your health.

We have a duty to keep this information confidential and to protect your information from being lost or disclosed by accident. There are a range of safeguards in place to make sure only those who need to access patient information do so. This may include other members of our staff or those that provide care outside hospital, other health bodies or medical researchers. Wherever possible, information is anonymised or referred to by just a hospital number rather than a name.

We will not disclose any information about you without your consent (or that of a guardian, or next of kin if a medical emergency), unless we have to by law.

You are entitled to be kept informed about the information we record about you, and can apply for copies of your medical records.

Further Information

What are Health Records?
Your health records contain information about your healthcare.

They are made by doctors, nurses or other health professionals and can include:
  • details about you, for example your date of birth, address, next of kin,
  • gender, language, ethnicity, any disabilities you have
  • hand-written clinical notes
  • letters to and from other health professionals
  • laboratory reports
  • imaging scans such as X-rays
  • printouts from monitoring equipment
  • photographs
Can I access my health records?

Yes. You can obtain a copy of your own hospital health record by submitting a written request to the Access to Health Records department, Alternatively, if you would like a copy of your health records please contact:

Is there a charge?
You can get copies of any of your records which are held either on computer or in paper format; however, there will be a minimum charges of 10/- to a maximum 50/- which we can charge for this under the DPA 1998. You will be advised of the cost when you make your enquiry.

Confidentiality
Under the Data protection Act 1998 (DPA) , we are required to keep your health records safe and confidential. Every member of staff working for, or with the NHS, has a duty to keep any information that they come across completely confidential.

Apart from clinical and administrative staff involved with your treatment, we will only share information that other health care professionals involved in your care need to know about. These may include your GP, dentist, health visitor or community nurse. We will not share information if you ask us not to but we may wish to discuss with you how this might affect your care.

By law we may also sometimes have to provide the information to other agencies, for example when a formal court order has been issued or when we encounter infectious diseases which may be a risk to others.

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