Trust Board papers - 19 September 2007

Item 5 - Access Performance reportItem 5 - Access Performance report
Item 6 - Service improvement updateItem 6 - Service improvement update
Item 7 - Patient feedback report and DoH complaints consultationItem 7 - Patient feedback report and DoH complaints consultation
Item 7.1 - Appendix 1: Healthcare Commission requests updateItem 7.1 - Appendix 1: Healthcare Commission requests update
Item 7.2 - Appendix 2: 'Making experiences count' - DoH complaints consultation documentItem 7.2 - Appendix 2: 'Making experiences count' - DoH complaints consultation document
Item 8 - Visable leadership programme updateItem 8 - Visable leadership programme update
Item 8.1 - Infectious diarrhoea audit summary (June - August 2007)Item 8.1 - Infectious diarrhoea audit summary (June - August 2007)
Item 8.2 - Hand Hygiene Observational Audit (July 2007)Item 8.2 - Hand Hygiene Observational Audit (July 2007)
Item 8.3 - Visable leadership programme: Outpatient department observations Item 8.3 - Visable leadership programme: Outpatient department observations
Item 8.4 - Visable leadership programme: shadowing portersItem 8.4 - Visable leadership programme: shadowing porters
Item 9.1 - Appendix 1: Recommendations from the 2005 Serious Hazards of Transfusion annual reportItem 9.1 - Appendix 1: Recommendations from the 2005 Serious Hazards of Transfusion annual report
Item 9.2 - Appendix 2: Transfusion Practitioner annual report 2007Item 9.2 - Appendix 2: Transfusion Practitioner annual report 2007
Item 10 - Infection control updateItem 10 - Infection control update
Item 11 - Risk management and assuranceItem 11 - Risk management and assurance
Item 11.1 - Appendix 1: Trust Assurance Framework - Highest Key Risks as at August 2007Item 11.1 - Appendix 1: Trust Assurance Framework - Highest Key Risks as at August 2007
Item 11.2 - Appendix 2: Trust Risk RegisterItem 11.2 - Appendix 2: Trust Risk Register
Item 12 - Annual Health Check for 2007/08Item 12 - Annual Health Check for 2007/08
Item 12.1 - Appendix 1: Annual Health Check guidanceItem 12.1 - Appendix 1: Annual Health Check guidance
Item 13 - Trust annual report 2007/08 (cover)Item 13 - Trust annual report 2007/08 (cover)
Item 13.1 - Annual report 2007/08Item 13.1 - Annual report 2007/08
Item 14 - Voluntary Services Annual Report 2006/7Item 14 - Voluntary Services Annual Report 2006/7
Page last updated: 15 Oct 2007
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