Yes, by visiting https://nhs.my/ you will be able to view most of your appointments and add them to your personal calendar. Whittington Health is rolling out the DrDoctor service over the next 6 months (beginning October 2017) for all outpatient services based at the hospital. There are a few specific appointment types that might not be included in this list e.g. surgery, inpatient or day case admissions are currently excluded.
DrDoctor - Appointment Management Service
If we have the most recent mobile number for you then yes, you should be receiving reminders by text message. Go to https://nhs.my/ and update your contact details in the settings tab to make sure your details are correct. You can also check that your hospital has the most recent number for you - you will then receive confirmations and reminders for your future appointments.
You can also personalise your communication by visiting https://nhs.my/ and updating your settings. If you do not have access to the internet, you can reply STOP to any message that you receive, which will end text message reminders.
You can update your contact details at https://nhs.my/ in the settings menu. If you cannot get online, please let us know at reception the next time you speak to us, and they can update it for you.
You can receive email notifications instead of via text message, by changing your reminder settings at https://nhs.my/.
Your mobile number will be used to arrange your appointment with us. Our trusted partner – DrDoctor – will send a text message with the details of your appointment, rather than you having to wait to receive it by post. This is part of our commitment to a paperless NHS by 2020.
DrDoctor is a digital health service modernising how hospitals and patients communicate. They provide a convenient way for patients to manage their appointments while reducing costs, saving time and developing better overall experiences for patients.
Rather than receiving your appointment letter by post, DrDoctor will text you with the details, giving you the option to confirm or change the time and date selected – just follow the instructions provided in the message.
The website link will lead you to the patient portal, which will allow you to change your appointment time, and also give you access to maps, what to expect and other information important to your appointment.