Email Advice Line

Ask Paediatrics Email Service (For GPs)

For urgent clinical queries, please phone the GP hotline for paediatrics.  The number is 07796 940840.

Please note - this service is for health professionals only.  If you are the parent or guardian of a child seeking advice, please either contact your GP or NHS Direct for advice.

We are unable to provide telephone advice to parents or guardians.

This is for clinical queries or questions about patients and provides a direct line of communication to a paediatric consultant between 9am and 9pm, 7 days a week.

The Ask Paediatrics email service (askpaediatrics.whitthealth@nhs.net) allows GPs to discuss a clinical query with a consultant paediatrician. We aim to answer all emails sent to this address within 3 working days. All queries are seen and addressed by a consultant paediatrician.

Some general points about this service are listed below.
  • This service is not for urgent clinical queries. If you require urgent advice on a sick child, please bleep the Paediatric SpR on call, on bleep 3111 via the main hospital switchboard on 020 7272 3070.
  • This service is for health professionals only. If you are the parent or guardian of a child seeking advice, please either contact your GP or NHS Direct for advice. Emails from parents sent to this address will not receive a reply.
  • Response emails can only be sent to a NHS.net email account. This is for Information Governance reasons. All NHS professionals are able to apply for a NHS.net account if you do not already have one.
  • This service is designed for patients who are not already known to the paediatric department. If you have a query about a patient who is already under the care of a consultant at the Whittington, please email that consultant directly. Email addresses can be obtained from the relevant consultant's secretary.
  • Referrals to the Whittington paediatric department are not accepted via this service. If you wish to refer a child to the department, please follow the advice on referrals

In addition to this email service, advice on referrals for a number of common paediatric conditions is also available on the Whittington Health website.